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Terms, Policies & Disclaimers

Services Overview

We provide tele-health weight management services, in-person IV hydration therapy and other wellness services administered by licensed healthcare professionals. All services are subject to clinical evaluation, medical appropriateness, and provider discretion.

Medical Disclaimer

All content, information, and services provided through this website are intended for general informational and healthcare service facilitation purposes only and do not constitute medical advice, diagnosis, or treatment.

A provider-patient relationship is not established by use of this website, completion of forms, or purchase of services alone. A provider-patient relationship is only established following a direct clinical evaluation and acceptance by a licensed healthcare provider.

All medical decisions, including the appropriateness of any treatment, medication, or therapy, are made solely at the discretion of the evaluating provider based on individual clinical assessment.

You should not rely on any information presented on this website as a substitute for professional medical advice. Always seek the guidance of a licensed healthcare provider regarding any medical condition.

If you are experiencing a medical emergency, call 911 immediately.

Weight Management Services:

Results vary. We do not guarantee weight loss or specific outcomes.

IV Hydration Therapy:

IV therapy is provided in person and is intended to support hydration and general wellness only. It is not a substitute for primary or emergency medical care.

Refund Policy

All fees for services are non-refundable.

Due to the nature of healthcare and wellness services, including telehealth consultations and IV hydration therapy, all sales are considered final once payment is processed and an appointment is reserved.

Telehealth Services:

All scheduled telehealth appointments are non-refundable, including missed appointments and late cancellations.

IV Hydration Therapy:

All IV therapy appointments are non-refundable once scheduled. Failure to attend or late cancellation will result in forfeiture of payment.

Medical Eligibility Requirement:

Payment secures access to professional evaluation and administrative services. It does not guarantee treatment, prescription, or specific outcomes. All services are subject to provider approval.

Limited Exceptions:

Refunds will only be issued in the event of:

Verified duplicate charges

Provider determination prior to service that the patient is not clinically appropriate and no services have been rendered

No refunds will be issued after services have been provided.

Chargebacks:

By completing your purchase, you agree to contact us to resolve any issues prior to initiating a chargeback.

Cancellation & Rescheduling Policy

Appointments must be canceled or rescheduled at least 24 hours in advance.

Late cancellations and missed appointments are non-refundable and may result in forfeiture of fees.

Late arrivals may result in shortened or rescheduled appointments, with fees still applicable.

If we cancel your appointment, you will be offered rescheduling or a full refund.

Terms of Service

By using our services, you agree to the following:

Services are provided by qualified healthcare professionals in accordance with applicable laws

All services require clinical evaluation and approval

Payment does not guarantee treatment, medication, or outcomes

Results vary and are not guaranteed

You agree to provide accurate and complete health information

You agree to follow all medical guidance provided

We reserve the right to update these terms at any time. Continued use of services constitutes acceptance of any updates.

Privacy

We are committed to protecting your personal and health information. Information collected is used solely to provide services, communicate with you, and process payments. We implement appropriate safeguards to protect your data.

Acknowledgment

By purchasing or using our services, you acknowledge that:

You understand services are non-refundable

Services are subject to medical evaluation and approval

No guaranteed results are offered

You agree to all policies and terms stated above